For Your Protection

The business of selling residential alarm systems is very competitive and customers are aggressively sought by many companies through a variety of methods and means. There is a difference between good salesmanship and fraud, and you need to be aware of the difference. Those who are preyed upon are often the elderly, non-English speakers and those who have recently purchased a home.

Be cautious of any UNSOLICITED sales contact. Verify all information before you authorize any new work or changes. By capitalizing on large numbers of college students seeking summer employment, out-of-state unlicensed alarm companies often send teams of salespeople to cities. Most teams work on commission, incentives and contests. As they speak to homeowners they keep the pressure on in order make the sale. While licensed alarm representatives will complete the process ethically and responsibly, these representatives will not. ALL alarm companies doing business in New Jersey  are required to be licensed.  Choose a company that is up-to-date on all their licensing.

Be an Educated Consumer

In order to be an informed consumer you need to understand the different components of a system. The best systems professional will help you determine what components you need to serve your home or business. Your systems professional should discuss what options fit your home and/or business and lifestyle, for instance, do you have small children, pets, are you away from your home for long periods of time, do you have expensive items such as jewelry you want to protect. All of these things may factor in to determine which system is best for you. You may decide to install a system for a specific purpose but keep in mind in you can link other devices into your system such as security, fire, entertainment, controlled heating and lighting, and carbon monoxide detection. There can also be cost savings to combine these features versus installing them at a later date. It all depends on what you want and what suits you best. The best systems professional will customize your system for your needs!

Why Use an NJESA Member?

NJESA members make the best business partners. NJESA membership is voluntary, no company is required to join our association. The most reputable companies in the industry belong to NJESA. We believe that the willingness of our members to seek out educational opportunities in order to better train their employees, submission to our Code of Ethics, and their commitment to cooperate with the association in resolving questions or complaints from consumers, demonstrates their desire to do business professionally and ethically. We strongly suggest that all New Jersey consumers include NJESA members in their comparative shopping. We believe this will lead consumers to the right system at a fair price, combined with the best possible service. We sincerely believe that you will receive a better mix of price and quality by doing business with a NJESA member company. If not, we are here to help resolve any issue that might occur when doing business with our members.

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