Effective Conflict Management and Negotiation Skills – Live Webinar
Earn 4 CEU Credits (BUS)
Wednesday, May 27 from 11am – 1pm
Wednesday, June 3 from 11am – 1pm
This presentation will offer techniques that will improve the organizational environment of security companies by enhancing conflict management and communication skills. It will provide insight into how perception, dynamic listening skills and communication impacts workplace relationships and productivity. Emphasis will be placed on understanding the root causes of conflict, recognizing the value of conflict, reinforcing the impact of behavior styles on communication and the utilization of a model for resolving conflict.
Instructor : Ronny Berlin | RHB Conflict Resolution Services
Login information will be emailed the day before the class.
Free for Members. $50 for nonmembers
All New Jersey alarm dealers and installers are required to be licensed and renewed every three years. For more information on renewal and new applicant CEU requirements, click here.
The courses included NJ Uniform Fire Code – 2015 IFC/NJ Update Primer; Strobes – Understanding Visual Notification: Supervising Station and Code Requirements; and Methods to Reduce False and Nuisance Fire Alarms.
Lunch was provided by the NJESA. Thanks again to ADI for sponsoring the training.